You are viewing a preview of this job. Log in or register to view more details about this job.

Administrative Assistant

DEGREE HVAC, Inc.
Email

ABOUT US

Degree HVAC, Inc. is a licensed mechanical and plumbing contractor serving the San Francisco Peninsula. We are a small, hardworking team that takes pride in doing the job right, for our clients and for each other. We are growing and looking for a dedicated professional to help keep our office running smoothly.


 THE ROLE

This is a full-time, in-person position reporting directly to the Office Manager. You will join a close-knit office team where all members are cross-trained on core duties and support one another. This role is integral to that dynamic and works closely with the Service Manager on a daily basis. As the first point of contact for our customers, you will represent Degree HVAC with professionalism, composure, and a genuine commitment to service. Work here is busy and varied. Structured tasks can give way to urgent priorities at any moment. You need to be comfortable with both.

 

WHAT YOU'LL DO

  • Answer, route, and follow up on incoming service calls
  • Schedule and geographically dispatch field technicians
  • Provide and confirm service rates with clients
  • Manage, process, and maintain service and maintenance contracts
  • Update the maintenance database, monthly work orders, and filter lists
  • Enter data accurately and with close attention to detail
  • Set up, order, and create follow-up work orders
  • Support the Office Manager with research and administrative projects
  • Cross-support teammates on shared office duties as needed
  • Adapt to additional tasks as the business requires

 

WHAT WE'RE LOOKING FOR

  • 2 to 4 years of office administrative experience, preferably in a service, trades, or construction environment
  • Professional phone manner, comfortable managing variable call volume in a fast-paced service environment
  • Proficiency in Microsoft Office (Word, Excel) — this will be verified
  • Experience with Microsoft Access is highly preferred
  • Experience with Google Workspace (Gmail, Drive, Calendar)
  • Experience with Sage 100 Contractor is a strong plus, but not required
  • Self-directed learner who can absorb written procedures and ask the right questions
  • Organized, detail-oriented, and dependable
  • Professional communication and office etiquette, written and verbal
  • Team-oriented with a willingness to pitch in across shared responsibilities

 

SCHEDULE

Monday through Friday, 7:30 am to 4:30 pm. This is a fully in-person position at our San Carlos office. Remote work is not available for this role.

 

COMPENSATION AND BENEFITS

  • $26.00 to $28.00 per hour, based on experience
  • Vacation accrual begins your first day; 5 days in year one, increasing to 10 days annually after your first year
  • 8 paid company holidays
  • Paid sick time
  • 100% employer-paid medical, dental, and vision insurance, effective on the first of the month following 60 days
  • 401(k) with up to 4% employer match after one year
  • Performance review at the end of the probationary period with opportunity for an increase
  • Kitchen stocked with coffee, snacks, and fruit
  • Company-sponsored events and team gatherings throughout the year


GROWTH POTENTIAL

For the right person, this role grows with you. As you become proficient in your core responsibilities, there is an opportunity to take on expanded duties including payment processing and billing, and potentially more. We invest in people who invest in us.