Options Intake & Screening Specialist
Duties/Responsibilities:
- Conduct comprehensive telephone screenings for program applicants.
- Provide information and assistance to potential Options/National Caregiver Support clients.
- Make referrals for more in depth assessments.
- Enter consumer date into the database management system.
- Assist with the maintenance and update of required program information.
Why Join Our Team:
- Monday - Friday
- No weekends
- Flexibility
- Excellent Benefits
- Work-Life Balance
Qualifications/Requirements:
- Graduation from an accredited two year college or a combination of a high school education and experience working for a social service agency or department;
- Considerable knowledge of the Options/National Caregiver Support (NFCS) programs including types of services provided, eligibility requirements, existing capacity to serve clients;
- Good interviewing and assessment skills;
- Good organizational, interpersonal, and decision making skills; or
- Any equivalent combination of education and/or experience.
- Valid TN driver license.
Full Time Benefits:
- 401k Retirement
- Annual/Sick Leave
- Medical, Dental, and Vision Insurance
- Teladoc
- 14 Paid Holidays
Additional Benefits:
- Wireless Cellular Discount (Selected Carriers)
- Public Higher Education Fee Discount (Selected Colleges/Universities)
- Qualified Employer Under Public Service Loan Forgiveness Program (PSLF)
Interested?
Visit https://ethra.e3applicants.com/to apply and submit resumes. Accepting resumes through 4/26/2024. To be considered for the position, all applicants must apply at the above link.
East Tennessee Human Resource Agency, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, sexual orientation, gender identity, or other legally protected status.
Disclaimer: This position requires a criminal background. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.