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Business Office Position

Business Office position for Skilled Nursing Facility

Shelby Ridge is a short-term rehab and long-term skilled nursing facility in Alabaster, Alabama. Come start your healthcare career with our business office and learn insurance billing and our financial operations!! You will love our family work environment and getting to know our patients. We have an excellent career path and you will have a very rewarding career!


Job Duties for Business Office role:

  • Process accurate and complete claims to Medicare, Medicare Advantage and payors
  • Work unpaid claims, rejections or denials of claims in a timely manner and resolve issues
  • Make phone calls to insurance companies to resolve reimbursement issues
  • Posting of remits from payors
  • Accurate and complete resolution of any balance remaining after payment from payor is received
  • Billing and collecting co-pays/patient responsible amounts
  • Prepare and send private statements
  • Make AR phone calls in a professional manner and follow up to ensure collection
  • Follow collection policy
  • Meet weekly with supervisor to review AR
  • Attend Medicare weekly meetings
  • Make deposits daily
  • Maintain manual census of patients
  • Any additional duties as requested by supervisor or management


  • Strong computer skills- Excel, Word
  • Positive attitude¬†
  • Ability to work under deadlines and strong attention to detail
  • Excellent communications skills
  • Willingness to work together as a team
  • Familiar with ICD10 and medical terminology-preferred
  • One (1) year of office or billing experience - preferred