Visitor Services Guide

Join the Hood Museum of Art at Dartmouth as a Visitor Services Guide, where you will engage with visitors and enhance their experience while exploring our vibrant collections, including the featured exhibition Cara Romero: Panûpünüwügai (Living Light) and works by renowned artists like Pablo Picasso, Rockwell Kent, and Harry Fonseca. If you have a passion for art and a commitment to providing exceptional customer service, we invite you to apply and be part of our dynamic team

Position Purpose: 
To ensure that visitors to the Hood Museum of Art and its object-study center have a positive experience while maintaining a safe and secure environment and protecting the museum’s collection and loans. This includes answering questions, enforcing rules, looking out for suspicious behavior, providing assistance, and engaging visitors in casual conversations about works of art and museum programs.

Required Qualifications

• High School or equivalency
• Must have a pleasant demeanor and a genuine interest in communicating with members of the public and providing assistance to visitors.
• Must have basic computer skills and proficiency with Microsoft Office products.
• At least 1 year of customer service experience.
• Able to stand/walk constantly throughout the day and regularly interact with the public.
• Must exhibit sound judgment and the ability to calmly and quickly take initiative in emergency situations.
• Flexibility to work on a rotating on-call basis during evening hours and in case of a systems failure.
• Must obtain and maintain updated First Aid, CPR and AED training and certification.
• Commitment to diversity and to serving the needs of a diverse population.

Preferred Qualifications

• Bachelor’s degree.
• Knowledge or interest in art.
• Technical aptitude so as to assist visitors with interactive technology throughout the museum.