Information Technology Associate

Job Title: Information Technology Associate – Information Security (Entry Level)
Location: Sacramento, CA | Hybrid work schedule available
Salary Range: $63,396 – $84,480 annually (Range may vary based on qualifications)
Employment Type: Full-Time | Permanent
Work Authorization: Open to all eligible applicants; work authorization is required.

About Us

At the California Housing Finance Agency (CalHFA), our mission is simple: to invest in diverse communities with financing programs that help more Californians have a place to call home. Our vision is a California where everyone has access to a safe, affordable home. Join a state agency that’s making a real impact while supporting your professional growth.

Position Overview

We’re looking for an enthusiastic, solutions-oriented Information Technology Associate (ITA) to join our Information Security and Exchange Team. This is an excellent opportunity for recent graduates or early-career professionals who are eager to begin a career in cybersecurity and IT operations. In this role, you’ll support key functions like incident response, Office 365 administration, and IT security awareness initiatives.

What You’ll Do

Monitor and respond to cybersecurity alerts by analyzing network logs and identifying suspicious activity

Assist with Office 365 tools like Exchange, Teams, Defender, and Azure by configuring settings, troubleshooting issues, and monitoring system health

Support staff as a Tier I help desk liaison for security and Microsoft Exchange-related issues

Help develop and update IT security procedures and awareness training for staff across the Agency

Participate in special projects involving testing of security software, reviewing system vulnerabilities, and documenting risk mitigation efforts

What You’ll Gain

Hands-on experience in information security operations, Office 365 support, and agency wide IT compliance

Exposure to tools and practices used by California’s state government to protect sensitive data

Professional development through training, mentorship, and cross-functional collaboration

An opportunity to build technical and soft skills in a supportive, mission-driven environment

You Might Be a Great Fit If You Have…

(Don’t worry if you don’t check every box—if you’re eager to learn, we encourage you to apply!)

Basic knowledge of cybersecurity concepts or interest in pursuing an IT security career

Familiarity with Microsoft Office 365 (e.g., Outlook, Teams, SharePoint, Azure)

Strong problem-solving skills and attention to detail

Ability to communicate clearly—in writing and in person—with both technical and non-technical audiences

Interest in public service, equity, and digital access

Minimum Qualifications

Eighteen months as an Information Technology Technician; or

Two years of general information technology experience performing technical, analytical, or support tasks for computer systems or services in any of the six domains or emerging information technology fields; or

60 semester units (or 90 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work; or

Any equivalent combination of experience and education.

When using education to meet minimum qualifications, education must include the specified information technology or closely related course work.

Benefits

Generous health, dental, and vision insurance

Paid vacation, sick leave, and holidays

Retirement plan through CalPERS

Tuition reimbursement and career development support

Flexible work schedules and hybrid telework opportunities

Commitment to Diversity, Equity, and Inclusion (DEI) in the workplace

Our Commitment to You

At CalHFA, we believe that a diverse workforce is a strong workforce. We welcome applicants from all backgrounds, including those from historically underrepresented communities. Our team values collaboration, accountability, learning, and public service.

How to Apply

Apply via CalCareers.ca.gov and search for Job Control #: 476725

Please note: A state application (STD 678) is required.